Returns and Exchanges
Returns
We believe in our products and know you will love them! If for any reason you don't, we have a 30 day return policy. Returns are subject to a $20 restocking fee.
We offer domestic returns for items purchased at harbor.co. You have 30 days from the day your order was delivered to receive a refund to your original form of payment. Harbor products should be in their original condition (unmarked, unscuffed, etc.) to be eligible for a return. Please note, for orders requiring a refund, a $20 restocking fee will be deducted from the refund to cover processing costs. Any customer selected shipping charges on the original order will not be refunded.
Initiating a Return
- Reach out to our support team at support@harbor.co
- Harbor will send you a return label to print
- Package your Harbor items in their original boxes, use the prepaid return label and drop off at any UPS store
- After we receive your order back and confirm its condition, your refund will be remitted to the original form of payment on your order within 7-10 business days, depending on your financial institution
Exchanges & Replacements
If for any reason you need to exchange your Harbor Monitor or Camera, we offer a 1 year, limited warranty. Please reach out to our support team to start the replacement process.