Sleep & Wellness Coaching Agreement

Last updated: November 28, 2023

Harbor Sleep and Wellness Coaching: Terms of Service
Welcome to Harbor Sleep and Wellness Coaching! This document outlines the terms and conditions governing your subscription to our service provided by Project Monitor, Inc. (dba Harbor).

1. Service Description:
Harbor Sleep and Wellness Coaching is a subscription service designed for parents navigating the early childhood journey. For a monthly fee of $9, subscribers gain access to professional coaches for guidance on non-medical inquiries related to sleep, feeding, and early childhood challenges. While many of our coaches trained as pediatric nurses, the services provided through this subscription will be non-medical in nature. If you need medical assistance, please contact your health care provider or call 911.

2. Subscription and Payment:
By subscribing to Harbor Sleep and Wellness Coaching, you agree to pay the monthly subscription fee of $9, billed automatically. Payment will be processed using the payment method provided at the time of subscription. Visit your account page at harbor.co to cancel anytime or reach out to us at support@harbor.co

3. Service Usage:
a. Harbor Sleep and Wellness Coaching offers a platform for parents to submit non-medical inquiries related to early childhood via text messages.
b. The service facilitates unlimited text-based communication for subscribers to submit questions and receive responses from our team of pediatric nurses.
c. Scheduled video calls may be available for a more comprehensive discussion, subject to availability and scheduling arrangements.

4. Parental Responsibilities:
a. Subscribers are responsible for providing accurate and relevant information in their inquiries.
b. All guidance and information provided by Harbor Sleep and Wellness Coaching is for educational and informational purposes only. Parents are exclusively responsible for ensuring the appropriate and best care for their children. It is highly recommended that subscribers consult with medical providers to ensure the guidance provided is appropriate for their children's specific needs. Should subscribers have any health concerns regarding their child, they should immediately consult with medical providers or call 911.
c. Please note, Harbor Sleep and Wellness Coaching is not a medical service provider. As such, we are unable to answer any medical questions or provide medical advice.

5. Limitation of Liability:
a. Harbor Sleep and Wellness Coaching aims to provide guidance and support; however, we do not guarantee specific outcomes or results from the advice provided.
b. We are not liable for any direct or indirect, incidental, or consequential damages resulting from the use or inability to use our service, and by subscribing to our service, to the maximum extent permitted by law, you release and waive any and all claims, demands, actions and causes of action whatsoever against Harbor Sleep and Wellness Coaching arising out of or in connection with our service.
6. Privacy and Confidentiality:
a. Harbor Sleep and Wellness Coaching values your privacy.
b. Communications between subscribers and our team will be handled in accordance with the privacy policy posted to our platform.
c. By subscribing to our service, you are accepting and agreeing to our privacy policy.
d. By subscribing to our service, you are agreeing to be contacted by Harbor Sleep and Wellness Coaching about our service, these terms, and Harbor specific communications. Manage your communication preferences within your Harbor account page at harbor.co or by clicking on Communication Preferences within Harbor emails.

7. Termination:
a. Subscribers can cancel their subscription at any time through their account page at harbor.co. If they have any issues, they can contact support@harbor.co for assistance.
b. Harbor Sleep and Wellness Coaching reserves the right to terminate or suspend subscriptions due to violations of these terms or inappropriate use of the service.

8. Amendments to Terms:
Harbor Sleep and Wellness Coaching reserves the right to update or modify these terms at any time. Subscribers will be notified of any changes in a manner consistent with applicable law.

9. Other:
By subscribing to Harbor Sleep and Wellness Coaching, you acknowledge and agree to abide by these terms and conditions. If you have any questions or concerns, please contact us at support@harbor.co