Parenting doesn’t come with a manual, but we’ve got the next best thing. Whether you’re tackling sleep troubles, feeding challenges, or general parenting hurdles, Harbor’s experts offer personalized guidance when and where you need it.
Our pediatric sleep specialists, lactation consultants, and infant care specialists are always a click, call, or text away. Read on for what to expect from your Harbor CareTeam consultation and level up your parenting game.
Book your initial consultation call
When you book your consultation call with Harbor, we’ll ask for some basic details about your family, your little one, your current habits, and any challenges you’re working through. This information will help us pair you with the right Harbor specialists.
Choose a time
Your schedule and baby’s schedule are one and the same. That’s why we’ve made our consults flexible. Choose a time that works for you and we’ll be there!
Share some details
We’ll ask for basic information about baby’s routines, habits, challenges you’re facing, and more. This allows us to dive right in and make the most of our time together.
During your consultation
Depending on your needs and priorities, you may speak with a sleep coach, lactation consultant, or infant care expert. Here’s what to expect from each:
Sleep coach
If sleep feels elusive in your home, Harbor’s pediatric sleep specialists will work with you to decode baby’s sleep patterns (or lack thereof) and work toward solutions. Whether you’re dealing with middle-of-the-night wakings or naptime struggles, your sleep coach can help you develop a plan that fits your family’s unique rhythm.
Sleep Coach Packages:
- Harbor Care Line: Get unlimited texting with our sleep coaches for only $30/month. You can ask all the questions you need about sleep, routines, and early childhood development.
- Dedicated one-on-one support: Choose from a 2 or 4-week dedicated package for personalized support from our Harbor sleep coaches for your child. We'll create customized sleep plans based on your child's age and development. Our Sleep Coaches are Registered Nurses with extensive infant and child-related care experience.
Lactation consultant
Feeding doesn’t always come easily, but Harbor’s compassionate lactation consultants can guide you through latch issues, milk supply concerns, and more. Whether you’re breastfeeding, pumping, or a combination of both, we’ll offer support and recommendations to help make feeding more comfortable for you and your little one.
Infant care expert
If you’re looking for support with… everything (swaddling, diapering, developmental milestones, and more), Harbor’s infant care experts will be your go-to for practical, day-to-day guidance. Their expertise can ease the overwhelm of the newborn phase, and they’ll be here for you for all of the “Is this normal?” moments along the way.
No matter who you meet with, know that no question is too specific or broad or simple. We’ve heard it all! Our goal is to leave you with practical tips, a clear plan forward, and a lot more peace of mind.
Accessing support after your consult
Your little one’s routine will change faster than you can say “sleep regression.” That’s why Harbor’s support doesn’t stop when your consultation ends. Here’s what you’ll have ongoing access to:
Follow-up resources
After your consultation, we’ll send you a summary of what we discussed and any action plans we’ve recommended. You’ll also receive extra resources, like age-appropriate sleep schedules, feeding guides, and safety checklists, to keep things moving smoothly.
Text us with questions
It’s normal to have an endless stream of questions as a new parent. With Harbor, expert support will always be a text message away. Whether you need clarification or encounter a new challenge, our team is here to help.
Schedule follow-up sessions
Depending on your specific challenges, we may recommend follow-up calls to check in with you or adjust your plan. Parenting isn’t one-size-fits-all and newborns are full of surprises, and it’s our job to make sure you see the improvements you’re hoping for.
Why Harbor?
When you join Harbor, you gain access to a team of experts who are rooting for your whole family. We start by building a relationship with you and offering tailored support to your needs. Whether you’re struggling to crack the sleep code, want to make feeding easier, or have questions about developmental milestones, we’re here to empower you with actionable guidance that offers peace of mind.
With Harbor in your corner, you’ve got the expert support you need to enjoy every moment of parenthood’s wild ride—and rest easy along the way.
