The Harbor Camera currently supports two connectivity modes: Standard & Direct.
We are actively working on an additional connectivity method we call “Anchored”.
Harbor connects securely to your home WiFi and works without the internet in the event of a lost connection, ensuring continuous monitoring of your little one. Through end-to-end encryption with on-device storage (not in a third party cloud) Harbor has unparalleled security.
Designed for peace of mind, Harbor has both Standard and Direct connection modes to ensure you stay connected, whether you’re at home or on the go. Below we clarify how each mode works, especially our unique “works with and without the internet” feature. Whether your internet is down or you're traveling, Harbor has you covered so you can focus on what matters most—your little one. Dive in and explore how to get the most out of your Harbor!
The Camera and Monitor are connected securely to your home WiFi. This is the primary connection method for your Harbor.
- Your data is private. We don't store or process any video or audio in our cloud unlike other products. All storage happens directly on the device unless you choose to save clips down to your phone or computer.
- Remote connections from authorized viewers (that only you control & authorize) are allowed. This is the only time your feed leaves your house - when an authorized viewer uses the Harbor app to view the feed from outside the house. Example: checking in on your feed while at the grocery store via your Harbor app.
- The range of your Monitor is at its greatest given it will go as far as your home WiFi extends.
- Your Harbor system is capable of receiving critical updates.
- You can use the Harbor Remote Night Nanny services.
- Can only support a single Camera connection (see below on the plan to allow for more than one connection).
- Range is limited (currently ~50ft though will grow in the months ahead).
- Remote connections are not possible.
- Local Mobile App connections are not possible.
- System is not capable of receiving any updates.
- You are not able to use the Harbor Remote Night Nanny services.
We are currently working on a feature (expected to be available in late October 2024) where you can toggle between Direct and Standard, but right now it is only for travel and loss of connection due to WiFi outages. We’re also working on increasing the range of Direct mode and allowing for more than one Camera connection.
For safety, the Harbor Camera does not have a battery. In the event of a power outage, your Camera will not work but you will receive notifications, including from your Monitor, unlike with app only systems.
- Just like with all other modes, your data is private.
- Remote connections from even authorized viewers are disabled.
- Mobile App is still capable of local connections (ie you must be on your home WiFi).
- The range of your Monitor is at its greatest given it will go as far as your home WiFi extends.
- System is capable of receiving updates.
- You are not able to use the Harbor Remote Night Nanny Services.
